Privacy Policy

1. Introduction

Hebei Tailin Import and Export Co., Ltd. ("we", "us", or "our") operates the website tailin.com and related pages. We are a manufacturer of prefabricated container houses, expandable container homes, space capsules, apple cabins, pop-up truck campers, and light-gauge steel villas.

This Privacy Policy describes how we collect, use, store, disclose, and protect your personal information when you visit our website, request a quotation, place an inquiry, or otherwise interact with us. By using our website or providing your information to us, you agree to the practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us and information that is collected automatically when you use our website.

Information You Provide Directly

• Contact details – your name, email address, phone number, and WhatsApp number.
• Inquiry details – information about your project, the products you are interested in, quantity, destination country, and delivery requirements.
• Business information – company name, position, and other details you choose to share when requesting a quotation or placing an order.
• Communications – records of your correspondence with us by email, WhatsApp, phone, or other channels.

Information Collected Automatically

• Device and usage data – browser type and version, operating system, IP address, pages visited, referring URLs, and the dates and times of your visits.
• Cookies and similar technologies – as described in Section 4 below.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide quotations, lead times, and shipping cost estimates.
• To process orders, coordinate production, logistics, and after-sales support.
• To communicate with you about your projects and provide customer service.
• To send you product updates, industry news, and promotional materials where you have opted in to receive them.
• To improve our website, products, and services through analytics and usage trends.
• To prevent fraud, secure our systems, and comply with applicable laws and legal obligations.

We do not sell your personal information to third parties.

4. Cookies & Similar Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and to understand how visitors use our site.

Types of Cookies We May Use

• Essential cookies – required for the website to function correctly, such as remembering your session.
• Preference cookies – remember your language selection and other preferences.
• Analytics cookies – help us understand how visitors interact with our pages so we can improve the website.
• Marketing cookies – used, where applicable, to measure the effectiveness of our advertising campaigns.

You can control or delete cookies through your browser settings. Disabling essential cookies may affect the functionality of certain parts of our website.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service providers – with trusted third parties who help us operate our website, process communications, or deliver services, under contractual obligations to protect your data.
• Business partners – with logistics providers, agents, or dealers when necessary to fulfil an order or quotation you requested.
• Legal requirements – when disclosure is required by law, regulation, legal process, or governmental request.
• Business transfers – in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. International Data Transfers

As a manufacturer based in Handan, Hebei, China, we serve customers around the world. If you are located outside China, your personal information may be transferred to and processed in China or in other countries where our service providers operate. We take reasonable steps to ensure that your information is handled securely and in accordance with this Privacy Policy regardless of where it is processed.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will delete or anonymise it in a secure manner.

9. Your Rights & Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to correct inaccurate or incomplete information.
• The right to request deletion of your personal information.
• The right to restrict or object to certain processing activities.
• The right to data portability, where applicable.
• The right to withdraw consent at any time where processing is based on consent.

You also have the right to opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

10. Children's Privacy

Our website and services are intended for business customers and are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can delete it.

11. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms, shipping providers, or external resources. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any third-party website you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: